VISION

To provide the most convenient year-round lodging in a fun, recreation-oriented, vibrant and self-contained resort and town center.

MISSION

Newpark Resort Management’s mission is to serve the year-round vacation needs of progressive travelers – offering above all, an experience and service commensurate with the fun, dynamic, recreation-oriented ideal of our unique location.

PHILOSOPHY OF SERVICE

“Serving the needs of others is the only legitimate business in the world today.”

- A.P. Giannini, Founder of Bank of America.

Because the nature of the hospitality industry and property management, the type of employee that Newpark Resort Management seeks is personable and believes in courtesy to co-workers, residents and guests.  Our employees understand, accept and extend this spirit to all with whom they come in contact.

We strive to recruit honest, service-orientated people who are proud to be associated with the hospitality industry and property management.  With these qualities, our employees emanate – Customer Service.

Customer Service is what distinguishes us from our competitors.  We strive to go the extra mile and to do that we need the commitment and teamwork of all of our employees.

CULTURE

What we believe: At Newpark Resort, we believe that people make the difference. The pride, dignity and attitude of every Newpark Resort employee directly influence the service that our guests experience. Exceptional service starts with people dedicated to serving the needs of other people.

How we behave: We demonstrate our beliefs most meaningfully in the way we treat each other and by the example, we set for one another. Because serving our guests depends on the united efforts of many, we are only effective when we work together cooperatively, respecting each other’s contribution and importance. In every interaction with our guests, owners, customers, business associates and colleagues, we seek to serve others as we would have them serve with us.

How We Succeed: We succeed when every decision made stems from our fundamental beliefs and behaviors.  When we couple this with sound financial planning, we can expect to achieve fair and reasonable economic success.